Phone: +972 50-927-7315 Email: basam@bassemdabbah.com
FAQ Quality Logistics
FAQ

Frequently Asked Questions

Quick information on quality, shipping, documentation, and special requirements.

HACCP monitoring station
Support
Do you provide HACCP/ISO documentation?

Yes. We supply full HACCP, ISO 9001:2015, micro reports, and traceability for every shipment.

What is the lead time for export orders?

Depends on destination and logistics. Typically 10-21 days by sea, 3-5 days by air. We provide real-time status.

Are Kosher/Halal products available?

Yes. Depending on order and destination, we provide Kosher-ready/Halal-ready processes with appropriate documentation.

How does traceability work?

Every batch receives a QR code, temperature data, and full logistics records accessible via the customer portal.

Can I request product samples?

Yes. Samples for egg products, frozen items, and deli products are available. Delivery times are coordinated by destination.